Cancellation/Attendance Policy

Please remember that careful and individual planning and time goes into each session. We seek to maximize individual potential through consistent sessions. Consistent attendance is essential to meeting therapy progress.

If you need to reschedule a session (for any reason, including illness), please give us as much notice as possible. Please call the Center at (507) 389-6298 more than six hours in advance of the session if you need to reschedule.

A no-show session (no phone call prior to session to cancel) will be charged a $50.00 fee prior to the next session.  During an individual semester, an individual cannot miss more than one session without sufficient attempts to reschedule.

**Please note: if two consecutive therapy sessions or three non-consecutive therapy sessions are missed and the clinic receives no notification prior to the session, the client’s therapy sessions will be removed from the clinic schedule. Therapy services may be resumed the following semester if requested. With exception to emergencies, sudden illness, if an absence is known, it should be called in with at least 24 hours’ notice. At that time, sufficient effort will be made to reschedule.